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22 Nov 2017

Businesses are constantly seeking new ways to increase communication and efficiency. With today’s workforce becoming more distributed and working in a variety of environments (at home, in a hotel or at the airport lounge) and having more things to do in the day within the same 8 hour day, finding ways to make it simpler and more efficient to work collaboratively and discuss ideas is essential to remaining competitive and reducing costs.

One of the most common communication tools for businesses is email. Whilst effective in certain types of communication, it can prove to be a very cumbersome method of collaborating even within the most unified teams. While accomplishing its task of allowing us to communicate and share information, the formality of responses, general verbosity and long structure isn’t ideal for efficient sharing and collaboration. There is also a risk of essential information being lost in between signature blocks and contributors being excluded from replies. 

The emergence of cloud technology and services such as Office 365 has opened the possibilities for a range of options not previously available in the general marketplace. One of these services - Microsoft Teams - has been made available on most of Microsoft’s Office 365 subscriptions. This service is a tool for communication that promotes efficiency, transparency and knowledge sharing. 

Teams (which is similar to Slack) is about sharing information openly with all relevant people, and allowing people to contribute if they have something they can offer to better the conversation. Shifting to a more open communication and data-sharing arrangement allows for any team member to provide valuable input to a conversation, or at the very least be aware of what colleagues are currently working on. 

Organisations may encounter challenges when attempting to change team member’s reflexive desire to discuss things in closed-off channels. With careful consideration and time, this can be overcome and Teams will prove its benefits to the team and become a part of their everyday work processes. 

We implemented Teams with almost immediate results showing an improvement in our ability to share and access information quickly through its instant message and conversation-based communication style. The use of persistent conversations to improve discoverability, the inbuilt sharing integrations with OneDrive and SharePoint, and single-window view to (reduce the confusion of trying to find a single conversation in multiple windows) sets the program apart from similar offerings such as Skype for Business. 

Click here to explore all the benefits of Teams.

Considering Teams and the other features of Office 365? Contact our team to find out more.

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