Whatever your IT Problem We're the Solution
Does your email often go down meaning you can’t do business? Is your current IT provider’s approach reactionary rather than preventative? Do you wish your IT environment was more efficient to better support your growing organisation? Whatever your IT problem, we’re the solution.
For 20 years we have been providing Australian Government departments, businesses and not-for-profit organisations in the Canberra region with proactive, reliable and trusted Managed IT Support.
Less IT Support Better IT Management
When it comes to Managed IT Support, we pride ourselves on proactive, preventative management. We monitor and manage your ICT systems, servers, network and devices around the clock to pick up on emerging problems before they become significant ones that impact your business.
This means less downtime, fewer disruptions and tighter IT security. Basically, we will provide you with better IT management so you will require less IT support.
But should a problem arise, we have a team of experts on hand to fix it quickly. Our System Engineers are all Microsoft Certified Professionals and have experience with Microsoft, Citrix, Cisco, Symantec, EMC, Asigra, APC technologies and more. We guarantee that all critical incidents have a technician working on a resolution within 1 hour of receiving the support request. We understand the importance of ICT to your operation, which is why it is our mission to ensure your IT effectively supports your organisation.
For Every Type of Canberra Business IT Support Packages
Whether you run a plumbing business, marketing agency, local childcare centre or national not-for-profit, our IT support packages have been designed to suit the needs of every type of organisation.
When you purchase an IT support package from us, you are handing over to us the day-to-day management and responsibility of your IT. This means you can focus on what you do best while we do what we do best – keep your business up and running from an IT perspective.
These popular plans are a great starting point, mix and match the components to tailor the perfect solution.
|Office 365 for Business Premium|
|Remote Monitoring Management|
|Account Overview Meetings||Quarterly||Monthly||Monthly|
|Server & Network support|
|Desktop & Helpdesk Support|
|Quarterly Security Report|
|Dedicated Account Manager|
Learn More About our Services
“F1 Solutions respond to any issue that we may be experiencing in a very prompt and courteous manner compared to other ICT providers we have used. I highly recommend F1 Solutions because they really listen to your needs and do what they say they are going to do.”