What IT support for aged care covers
Aged care runs around the clock, and so does the technology behind it. F1 Solutions provides IT support for aged care organisations that keeps clinical and administrative systems available around the clock, including outside standard business hours.
We monitor your environment continuously, protect sensitive resident data, and manage the systems your care and admin teams depend on every day. The goal is straightforward: your team should be able to focus on residents, not on whether the network is working.
How F1 Solutions supports aged care providers
24/7 proactive monitoring
We catch and resolve issues before they affect care staff or residents, with round the clock 24/7 IT support built into every plan.
Secure access to clinical and care platforms
Your on site and remote teams can work safely, wherever they are rostered.
Regular security patching
We keep sensitive resident health and personal data protected as new threats emerge.
Backup and disaster recovery
Operations continue across residential and home care facilities even if a system fails.
Predictable pricing
Flat, per-user pricing turns IT into a fixed, budgetable cost rather than an unpredictable one.
Strategic planning
We align IT planning to your compliance obligations and your organisation's growth plans, rather than treating it as an afterthought.
Spending more time managing IT than caring for residents?
Let us take care of the IT so your team can focus on the people who matter most.
Getting started is simple
No fuss, no long sales process. Just a clear path from first call to dependable, proactive IT support for your aged care organisation.
Free IT health check
We assess your current systems, security, and compliance position, then give you a clear, honest picture of where your practice stands.
Tailored plan
We recommend the right Advantage plan and add-ons for your size, footprint, and compliance requirements. No pressure, no contracts you do not need.
Smooth onboarding
We set up monitoring, security, and backups with minimal disruption to care operations, and bring your devices into one managed environment.
Ongoing support
Responsive helpdesk, proactive maintenance, and regular reviews keep your IT a step ahead as your organisation grows.
Plans for IT support in aged care
Every aged care provider is at a different stage, so we recommend the Advantage plan that matches your size, footprint, and compliance requirements.
Advantage Essentials
Ideal for smaller providers or single facility organisations. Includes secure Microsoft 365 tools, proactive monitoring, and responsive IT helpdesk support for day to day queries from care and admin staff.
Advantage Premium
Suited to growing organisations managing multiple facilities or home care teams. Adds automated patching, endpoint security, and cloud backup of resident and clinical data.
Advantage Ultimate
Enterprise grade IT support for larger providers with strict compliance and data security requirements. Includes full cybersecurity oversight, advanced threat detection, and unlimited support.
Looking for more?
Add on extra services to make the most out of your IT support.
IT Support and Managed IT Services
Reliable, end-to-end IT support tailored to your accountancy firm.
Network and Server Management
Core systems kept stable, secure, and performing behind the scenes.
Cyber Security
Proactive security that protects systems without disrupting operations.
Network Installation
Engineered networks that keep your organisation connected, scalable, and ready for growth.
IT support for aged care providers looking to grow
We help aged care organisations turn ideas into practical digital solutions that lay the foundations for sustainable growth.
Replacing manual processes
Custom software that reduces repetitive tasks and brings everyday operations into one streamlined system.
Improving customer experiences
Digital platforms that make it easier to manage clients, enquiries, lodgements, and ongoing relationships.
Scaling operations
Flexible solutions designed to support growth without adding unnecessary complexity.
Managing complex workflows
Purpose built tools that connect processes, improve visibility, and help teams work more efficiently.
Integration into existing systems
Software solutions that bring your current tools together for a more connected way of working.
Planning for the future
Scalable platforms built around your goals, so your technology is ready to evolve as your practice does.
Accredited technology partners
F1 Solutions builds on certified, enterprise grade platforms trusted across Australian business.
It has been fantastic working with F1 Solutions. Their key people took time to gain good understanding of the business and the challenges we face, and recommended ideas and solutions to take us forward.
Mark Paining CEO, NAATISoftware that delivers measurable results
Local Land Services
F1 Solutions provided long-term support, stabilising IRIS and replacing legacy systems with a custom document generation solution. This improved efficiency, reduced manual effort, and ensured reliable operations. The partnership continues to deliver strategic IT support across NSW.
Onecall Steel & Form
National Accreditation Authority for Translators and Interpreters
NAATI’s testing system is robust, innovative and unique provides quality assurance and confidence to individuals who rely on translator and interpreter services to participate effectively in society. Since its introduction in January 2018, over 15,000 credentials have been awarded to over 10,500 practitioners under the certification system. We are proud of the work done to date.
Keep your aged care organisation secure, connected, and ready to grow
In aged care, the consequences of IT issues reach far beyond lost productivity. Without dedicated support, providers often find problems only after they have already disrupted care delivery, compromised data, or created unnecessary costs.
F1 Solutions helps aged care organisations move away from reactive fixes and towards proactive IT support that keeps systems reliable, protects resident data, and gives your team the confidence to focus on what matters most.
Talk to the F1 Solutions team today to find out how our managed IT services for aged care can keep your organisation running smoothly.
Frequently asked questions
Every Advantage plan includes security monitoring, encryption, and structured backups as standard. Higher tiers add endpoint security and advanced threat detection for organisations managing higher risk or higher volume resident data.
Yes. We provide secure access to the aged care management and clinical platforms your team already relies on, for staff working on site or across home care visits.
Pricing is flat and per-user across all Advantage plans, so IT becomes a predictable, budgetable cost rather than a variable one. Your plan and rate depend on the size of your organisation and the number of facilities or services you operate.
Yes. Care does not stop outside business hours, and neither does our monitoring. Critical issues affecting care delivery are treated as a priority whenever they occur.
We build compliance considerations into our approach from the outset, including how resident data is stored, secured, and backed up, aligned to the obligations aged care providers face under current legislation and reforms.
Yes. Whether your organisation operates from a single site or across several facilities and home care teams, we bring everything into one managed environment with consistent security and support.
We prioritise issues by how directly they affect care delivery, with anything impacting residents or clinical systems treated first. Proactive monitoring means many problems are caught and resolved before they interrupt your day.
It starts with a free IT health check, where we assess your current systems, security, and compliance position and give you a clear picture of where you stand. From there we recommend the Advantage plan suited to your organisation, with no pressure and no unnecessary contracts.