Expert business IT support saving time & money

Experience the F1 Solutions Advantage

F1 Solutions are an IT and software management corporation. We are a team of experts that provide the most sophisticated business IT support Newcastle has to offer. We established this company with one goal in mind: to help other corporations to become more effective, automated and robust. We believe that F1 Solutions Advantage support plans embody everything about IT assistance that corporations can trust. 

F1 Solutions is one of the most reliable and trusted IT support companies Newcastle has access to. We streamline IT operations by providing F1 Solutions Advantage IT support packages. Our F1 Solutions Advantage plans handle your enterprises IT resources, systems, platforms, people and environments. We have a proven track record of managing IT networks safely, so you can be confident in the ‘behind the scenes’ business IT support and get back to running your business. For the most secure and reliable IT support in Newcastle, choose F1 Solutions.

Are you ready bring your business visions to life? Enable positive transformation and business growth by investing in great technology now. Business IT support services save time & money. Experience the F1 Solutions Advantage with expert Newcastle managed IT solutions.  F1 Solutions Advantage offer a range of IT support plans and localised services across Australia, including in Newcastle, Canberra, Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, and Townsville. Wherever you are, we’ve got the skillset to help.

Technology lays the foundation for your company

91% of employees believe that the technology a company selects is an accurate reflection of the company overall. In fact, poor workplace technology is the reason behind 25% of professionals terminating their employment. Between ageing devices and software, licensing requirements and a lack of procurement control, it can be hard to stay afloat the latest technology advancements. If you’re a Newcastle business operating in today’s modern era, technology and technology management is a key aspect of how your business operates, interacts with customers and advances in your specific industry.

Working with expert business IT support providers means having a dedicated resource to ensure that your business is kept at the forefront of your industry. F1 Solutions Advantage will keep your company up to date on the latest technology, software and enhancements that make your business more reliable, functional and productive.

Remarkable track record

F1 Solutions Advantage has provided managed services offerings since 1996 and enjoy a wealth of knowledge and experience and regularly share advice around best practice.

No lock-in contracts

Our flat per user fee, means you can scale up and down as you need too. We also promise no lock in contracts, so you can cancel or change your F1 Solutions Advantage IT service plan, at any time.

Aussie support, when you need it

We understand the importance of receiving support when you need it. That's why we keep our support team on shore. Our friendly Australian helpdesk team are here to ensure you have no down time. We offer localised support in Newcastle and the surrounding regions.

Flexible and scalable product offering

Pick and choose the F1 Solutions Advantage managed solution to meet your business needs. We can create a custom plan, tailored to best - fit your unique IT needs. We can provide services ranging from, helpdesk support, to managed devices, and hardware, to cloud services.

Confidence of cloud services

F1 Solutions Advantage is a class-leading cloud specialist. As an AWS Select Consulting Partner and a Microsoft Gold Partner, we enable flexibility, scalability and reliability.

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We offer a plan to suit every business in Newcastle. Our managed IT services and business IT support programs will make your business more advanced, efficient and resilient.

$96 p/user
$145 p/user
$205 p/user
Microsoft 365 & Office Suite
Email Protection and Management
Helpdesk Support
Endpoint Security
Fully Managed Endpoint Devices
(desktops, laptops, tablets, and mobiles)
Azure AD Conditional Access Policies
Dedicated Account Management
Cyber Security as a Service
Vulnerability Scanning and Patching
Cybersecurity Testing and Training
Dark Web Monitoring
Windows AutoPilot
Password Management
Server and Network Monitoring
Antivirus Protection
Internet and Email
Network Support
Cloud Backup Management and Testing
Monthly Maintenance Reports
Scheduled Onsite Visits
Yearly Strategic Plans
Yearly Business Continuity and Disaster Recovery Test
Yearly Cyber Security Policy Review
$96 p/user
$145 p/user
$205 p/user
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Take advantage of enterprise solutions

The F1 Solutions Advantage Enterprise has been designed to support large Newcastle organisations with server infrastructure, on-premise network data, hybrid setups and extensive reliance on technology. Enterprises operating in Newcastle require constant supervision, proactive monitoring and preventative protection in the event of a disturbance. F1 Solutions Advantage can seamlessly cater to the requirements of Newcastle enterprises of all sizes; constantly working to identify and address any concerns before they impact operations.

The F1 Solutions Advantage for enterprises allows for less downtime, meaning you can focus on doing what you do best, while we take care of all technology in the background. This includes server management, antivirus protection and monitoring, backup disaster and recovery and direct access to some of the leading minds in the IT industry in Newcastle.

Server monitoring & management

Network monitoring & support

Backup & disaster recovery

Antivirus protection

Internet & email protection

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The value of company security

Great technology will protect your company’s cybersecurity. When you work with F1 Solutions Advantage, you’re assured industry-leading security, constant monitoring and 24/7 access to IT experts who will put all necessary measures in to protect your Newcastle business. The F1 Solutions Advantage Cybersecurity Health Check is an evaluation, created by industry leaders in cybersecurity in Newcastle. The Cybersecurity health check provides an in-depth security report, identifying and addressing all potential vulnerabilities of a company’s security. The F1 Solutions Advantage Cybersecurity health check is a robust technology service that is now a vital IT component for all Newcastle businesses. As the digital environment continues to evolve, it makes sense to do all you can to protect your business. Start with our IT support services in Newcastle that provide dependable, trustworthy, and reliable security.

  • Antivirus configuration
  • Virtual Private Network capability
  • Backup process and tools
  • Restriction of administrative privileges
  • Patching of applications
  • Patching of operating systems
  • Microsoft Office macros protection
  • User application hardening

Frequently asked questions

Businesses that have chosen to partner with F1 Solutions have observed better forecasting, budgeting, risk management as a direct result of investing in the most reliable business technology assistance. Removing the stress associated with managing business IT systems has enabled these businesses to scale considerably.

F1 Solutions Advantage is an IT solution that is customised for each inh3idual business, with the purpose of implementing secure and sophisticated business IT support across Newcastle. Our capable team will handle IT matters and will adapt the business requirements as required. We remove your businesses administration expenses and effort by providing competitive managed IT services at a flat per-user rate. We are among the most flexible IT support companies Newcastle organisations have access to.

As the modern workplace continues to evolve with technology, the smartest decision Newcastle businesses can make is to work with an IT service provider. Engaging with an IT solutions firm means that you work with a team of specialists that improve operational efficiency and continuously remove IT roadblocks within your company. Ultimately, partnering with F1 Solutions will keep your business updated with state-of-the-art technology, systems, software, and solutions.

From cost savings to outsourcing an expert, there are so many reasons to consider an external company to manage your IT requirements. Here are some of the most relevant benefits of working with F1 Solutions Advantage:

Preventative maintenance

The IT specialists at F1 Solutions will continuously monitor, observe and maintain all operational technology. A huge component of doing so involves putting preventative protection in place, during routine maintenance. This is to ensure fluent and seamless security and operation of company technology at all times.

Cost-effective and high ROI

The return on investment of implementing a trusted Newcastle IT provider far outweighs the expense of working with an external company. The benefits of onboarding an IT provider to manage all technology concerns allow the freedom for an enterprise to scale, at an affordable and flexible rate. Our Newcastle IT specialists provide a level of professionalism and cost-savings that an in-house IT team simply cannot match.

Enhanced security

In modern-day workplaces, security and compliance are everyday concerns for businesses of all sizes. Operating systems, desktops, tablets, and smartphones continuously store and communicate sensitive company data, rendering security within companies more critical than ever before. Engaging with an IT support provider will vastly enhance safety and protection. Cyber-attacks can cause severe damage to organisations, their clients, and their data. Cyber-attacks do not target large corporations exclusively – they can happen to medium and small businesses, and unfortunately, attacks can provide adverse lasting effects on your brand, reputation, and credentials. Business IT companies providers like F1 Solutions work to protect local organisations from security breaches, with cybersecurity health checks and constant supervision.

Efficient IT services

Attempting to have your in-house team tackle IT issues is a waste of resources. Lack of experience and skill to undertake IT responsibility within a company will result in inefficiency, waste of resources and can end up causing more complicated problems within the company. One of the main reasons Newcastle businesses are outsourcing their managed IT services in Newcastle is that they can rely on experts, and in turn, depend on increased efficiency and workplace productivity.

Tailored solutions

F1 Solutions believe in flexibility and understand that every corporation has unique IT requirements. If your business does not fit into one of the F1 Solutions Advantage plans, we’ll work with you to create a tailored solution to meet your needs. Our custom solutions range from helpdesk support to managed devices and hardware and cloud services.

Advanced technology

If you’re finding yourself and your colleagues bogged down by incompetent devices, IT software, systems and environments, it’s time for an upgrade. Investing in modern technology can go a long way in saving and enhancing the average Newcastle business. Say goodbye to outdated technology and say hello to letting advanced infrastructure lead the way to a more efficient, productive and inspiring working experience.

Forget wasting time attempting to unravel complex IT issues and increasing downtime with inefficiency. Allow F1 Solutions Advantage to manage the secure, simple, seamless rollout of managed IT services that will drive your company’s success. Removing IT resource and infrastructure management tension allows your company to focus on more important matters – like growth.

Companies at every size will find quality workplace technology extremely advantageous. F1 Solutions Advantage offers managed IT operations, prompt problem resolution, and will proactively maintain IT infrastructure to improve your operational performance. Offloading IT resources to a capable team from F1 Solutions Advantage will empower your business to achieve its full potential.

What’s included in managed IT services Australia depends on the plan chosen for your IT support. The F1 Solutions Advantage services can be tailored to suit various organisations and cover all aspects of IT infrastructure. Industry-leading solutions are provided as a part of the managed IT plans, including Windows, Office 365, Sophos and Datto. We provide local and remote IT support across the country, tailoring our services to meet the demands of a wide variety of Australian businesses. Depending on the plan chosen for our managed services, our IT support plans cover, but are not limited to:

  • Office 365
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
  • Industry-leading antivirus
  • Desktop Office Suite (Word, Excel, Outlook)
  • Enhanced endpoint protection
  • Endpoint device encryption
  • Windows AutoPilot
  • Windows-10 Business licensing
  • Unlimited cloud email archive
  • Disaster recovery
  • Server monitoring & management
  • Cloud migration
  • Virtual Private Network capability
  • Backup process and tools
  • Patching of applications and operating systems
  • Microsoft Office macros protection
  • User application hardening

F1 Solution’s IT support services in Newcastle start at just $65 per user and are tailored to each business’s requirements. F1 Solutions Advantage pricing will vary due to our ability to entirely tailor the F1 Solutions Advantage packages for each of our clients, their current IT infrastructure, and additional support requirements. Once customised, we operate off of a fixed fee per user, with no lock-in contracts. When you work with F1 Solutions Advantage, you can expect to receive the most reliable business IT support in Newcastle.

Getting ready to grow? We’ll scale with you. The F1 Solutions Advantage flat per-user fee allows our clients to scale up or down on a month-to-month basis. From Desktop as a Service (DaaS) to comprehensive IT enterprise management, we’ll create a plan that meets all of your company’s requirements. Equipped with the most adaptable IT support features and components, we’ve got you sorted with the F1 Solutions Advantage.

Service areas around Australia

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IT Support Perth

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IT Support Sydney

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IT Support Gold Coast

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IT Support Adelaide

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IT Support Canberra

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IT Support Brisbane

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IT Support Melbourne

Don't just take our word for it

National Aboriginal Community Controlled Health Organisation
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National Aboriginal Community Controlled Health Organisation

Improving the quality of life for Aboriginal and Torres Strait Islander communities