Save money & time with expert IT support Gold Coast

Experience the F1 Advantage

Operating under the belief that good technology empowers great change, F1 Advantage was developed to provide efficient, secure and resilient IT infrastructure management for Gold Coast businesses. We are committed to delivering innovative, forward-thinking management techniques that allow for streamlined IT support. The F1 Advantage manages your company’s IT resources, systems, platforms, software, people and environments, so you can focus on what matters most – running your Gold Coast business.  

The F1 Advantage allows for superior IT services Gold Coast offerings, ensuring that all components of a company’s operational technology are optimised. A cost-effective, timesaving, efficient solution for IT management, F1 Advantage allows for plans and IT support services to be tailored to the unique requirements of various businesses on the Gold Coast. 

F1 Advantage delivers a collection of customisable IT support plans to meet the needs of different businesses across the Gold Coast, Melbourne, Canberra, Sydney, Perth, Brisbane, Adelaide, Perth and Newcastle. Our managed IT services offerings are designed to reduce administrative costs and minimise resource expenses through consistent forecasting, budgeting and cash flow and risk management.

Technology Is the foundation of the modern Gold Coast company

Did you know that 91% of workplace employees that the technology used in a company is an accurate reflection of the company itself? Between software updates, ageing devices, and licensing requirements, it’s not hard to fall behind on the latest technology advancements. However, neglecting to see the value of technology will allow clunky devices, out-of-date software and old IT infrastructure to get in the way of your business’ success.

By choosing a dedicated IT services Gold Coast provider, you’re prioritising the operational technology and IT infrastructure that will ensure your business thrives. F1 Advantage IT Support on the Gold Coast includes managing IT infrastructure, people, software, devices and resources. Having expert IT support on-side is one of the most critical steps in putting your business’ future at the forefront of your industry. 

Remarkable track record

F1 Advantage has provided managed services offerings since 1996 and enjoy a wealth of knowledge and experience and regularly share advice around best practice.

No lock-in contracts

Our flat per user fee, means you can scale up and down as you need too. We also promise no lock in contracts, so you can cancel or change your F1 Advantage IT service plan, at any time.

Aussie support, when you need it

We understand the importance of receiving support when you need it. Thats why we keep our support team on shore. Our friendly Australian helpdesk team are here to ensure you have no down time. We offer localised support in the Gold Coast and the surrounding regions.

Flexible and scalable product offering

Pick and choose the F1 Advantage managed solution to meet your business needs. We can create a custom plan, tailored to best - fit your unique IT needs. We can provide services ranging from, helpdesk support, to managed devices, and hardware, to cloud services.

Confidence of cloud services

F1 Advantage is a class-leading cloud specialist. As an AWS Select Consulting Partner and a Microsoft Gold Partner, we enable flexibility, scalability and reliability.

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Ready to future-proof your Gold Coast business with exceptional managed IT services? We can customise and our IT support packages to meet the unique demands of your organisation.

Essential
$65 p/user
Premium
$120 p/user
Ultimate
$155 p/user
Office 365 Office 365 F1/EO Office 365 Business Premium Microsoft 365 Business
Fully managed endpoint devices
(desktops, laptops, tablets, and mobiles)
Cloud backup
Antispam protection
Helpdesk Support
Azure AD Conditional Access Policies Included in Charity Included in Charity
Industry-leading antivirus
Desktop Office Suite
(Word, Excel, Outlook)
Enhanced endpoint protection
Endpoint device encryption
Windows AutoPilot
Windows 10 Business licensing
Unlimited cloud email archive
$65 p/user
$120 p/user
$155 p/user
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Take advantage of enterprise solutions

The F1 Advantage Enterprise package is best suited to those operating large organisations on the Gold Coast with on-site servers and private network infrastructure and hybrid set ups. Our Gold Coast IT services can help to plan for future investments and extensive changes to IT infrastructure. We evaluate your current IT situation and advise on your existing IT strengths, vulnerabilities and potential challenges and opportunities to assist in exponentially growing your enterprise.

The F1 Advantage offers IT support that Gold Coast enterprises can depend on. When it comes to managing IT infrastructure for large organisations, we’ve got the skill, resources and expertise to deliver unparalleled technology and 24-hour support. Take your business to the next level with F1 Advantage for enterprises.

Server monitoring & management

Network monitoring & support

Backup & disaster recovery

Antivirus protection

Internet & email protection

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Transport your desktop – any device, anywhere, anytime.

Accompany your business IT support plan with our leading Desktop as a Service (DTaaS) solution. DTaaS is a powerful, reliable and secure cloud system that allows access to your desktop from any device at any one time. DTaaS is the perfect addition to any of our support Gold Coast plans, allowing users to access their desktop (including all apps) from any device set up with the software.

Perfect for any Gold Coast seeking to adapt to the modern working environment, DTaaS simplifies device access, allows for exceptional agility and delivers a working infrastructure that enables unparalleled working flexibility. The F1 Advantage DTaaS is incredibly secure and is perfect for travel mobility, working from home arrangements and work continuity in the event of business disruption.

Essential
$130 p/user
Premium
$180 p/user
Ultimate
$220 p/user
F1 Advantage Plan features plus DTaaS
F1 Advantage Portal
Included laptop/desktop devices
Cloud migration
Virtual Desktop Infrastructure (VDI)
Security suite
Dedicated client account manager
Discovery & solution architecture
$130 p/user
$180 p/user
$220 p/user
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The value of company security

A primary aspect of great technology is security. Working with F1 Advantage for your Gold Coast IT Support, you have direct access to state-of-the-art technology, and in turn, security. The F1 Advantage support delivers superior security with a cybersecurity health check and constant proactive and preventative maintenance. Our Cybersecurity health check is a fundamental advantage that identifies and addresses all critical areas of a company’s security. Providing a detailed report of your company’s current operational technology vulnerabilities, the F1 Cybersecurity health check analyses critical concerns and opportunities for unparalleled company data security. Developed by the industry leaders in Gold Coast cybersecurity who have previously provided cybersecurity health checks for organisations such as the AWS. Experience the advantage with advanced cybersecurity today.

  • Antivirus configuration
  • Virtual Private Network capability
  • Backup process and tools
  • Restriction of administrative privileges
  • Patching of applications
  • Patching of operating systems
  • Microsoft Office macros protection
  • User application hardening

Choosing the F1 Advantage

Working with the F1 Advantage means having direct access to a pool of IT experts, at your disposal, 24 hours a day. Offering computer support, device software enhancements, and managed IT infrastructure at an affordable and fair price, F1 solutions provide leading services to small, medium, and large enterprises across the Gold Coast.

F1 Solutions is committed to ensuring optimal productivity and keeping your business IT operating smoothly. With extensive experience and access to state-of-the-art systems, people, and infrastructure, F1 Advantage has been created to provide the ultimate support for the modern Gold Coast business. Striving to deliver the most reliable IT support and management services across the country, F1 Solutions grants unparalleled access to leading services, practices, software, and specialists.

Regardless of how simple or complex, the F1 Advantage has you covered. Working with the experts at F1 removes all technology frustrations, IT roadblocks, and hindrances from clunky software. You’ll have direct access to constant supervision, monitoring, and 24-7 expert IT support when you work with F1 Advantage. Our IT Gold Coast plans are designed to confidently and securely keep your business at the forefront of your industry, so you can get back to managing daily operations.

IT support FAQ

Why should we hire business IT assistance?

Hiring an external Gold Coast IT support company means relying on a level of expertise and resource that can be hard to match internally. Rather than having one or two staff members that can attempt to address any IT roadblocks, having an IT company on-side means reliable, dependable and trusted services to get the job done as efficiently and proactively as possible.

Reliable IT solutions

A reliable IT support team makes for a more productive operation, with less downtime and no wasted resources. Working with F1 Advantage means making the most of your internal resources and focusing on core business principles without the distraction of IT mishaps. We’ll take care of and manage all aspects of IT infrastructure, devices, software, and systems, while you continue running your business.

Proactive IT Support

Our IT experts are here to solve your problems quickly and efficiently. What’s more, we take a proactive approach; implementing preventative actions as we monitor, as a line of protection in the unfortunate event of an IT malfunction.

Cost-effective IT resource

The F1 Advantage is an extremely cost-effective way to successfully manage all elements of operational IT. Working with an IT Gold Coast provider, you’re eliminating all frustrating issues with tactical and proactive expert practices. What’s more, at a flat rate-per-user (starting at just $65 per user) you’re able to budget, manage cashflow into IT and scale as your company adapts and grows.

Premium security

Security and compliance are two of the largest issues faced by Gold Coast companies in the modern era. By hiring an external source like F1 Advantage, you’re able to successfully secure company data, meet all compliance regulations, keep systems and software protected and rely on state-of-the-art protection technologies to keep your company safe.

The security level that accompanies F1 Advantage IT support also means that your business is protected against any future concerns. Say goodbye to worrying about malware, cyber and security attacks – you’re working with the professionals now.

Do I really need IT services?

How important is technology to your company? If you’re a Gold Coast business operating in today’s modern world, chances are, technology is fundamental to your operations. Whether it be to communicate between colleagues, customer relationship management or access to the latest software, devices and systems, IT assistance is essential for all types of businesses – big or small.

Working with F1 Advantage means having unlimited 24/7 IT support. You and your business have peace of mind that all IT requirements are being met, and in the case of an emergency, an expert is there to have your company’s back. Outsourcing your IT support on the Gold Coast also means having access to the skill set of an entire company, rather than a single tech-savvy employee.

We believe that any business can benefit greatly from exceptional IT services. The F1 Advantage means that regardless of your business style, you can pick and choose the IT services that are most required to meet the unique demands of your company.

How much does IT services on the Gold Coast cost?

Our IT services are priced at a flat per-user rate, with no lock-in contracts and the ability to seamlessly scale and adapt. Ranging from $65 to $155 per user, the F1 Advantage pricing model is based purely on the Gold Coast company’s unique requirements and their software.

The F1 Advantage offers access to expert IT solutions with no lock-in contracts or set up fees. Our flat-per-user rates allow companies on the Gold Coast to scale as their businesses grow and adapt to modern working environments. Our IT services Gold Coast agreements operate on a month-to-month basis, where you can easily adapt, change and increase your managed IT services from F1 Solutions. When you sign up for any of our managed IT services, you’re provided with 24-7 support and proactive monitoring of your operational technology. Our services are incredibly transparent, cost-effective and budget-friendly.

What’s included in business IT support?

What’s included in your business IT support plan will depend on the package chosen. While we offer a structured package of IT support inclusions, we’re also flexible and can adapt and customise a plan to meet your Gold Coast organisation’s needs. Depending on what your company requires from IT support, we can provide managed IT services that cover an extensive range of aspects, including:

  • Office 365
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
  • Industry-leading antivirus
  • Desktop Office Suite (Word, Excel, Outlook)
  • Enhanced endpoint protection
  • Endpoint device encryption
  • Windows AutoPilot
  • Windows-10 Business licensing
  • Unlimited cloud email archive
  • Disaster recovery
  • Server monitoring & management
  • Cloud migration
  • Virtual Private Network capability
  • Backup process and tools
  • Patching of applications and operating systems
  • Microsoft Office macros protection
  • User application hardening

Service Areas Around Australia

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IT Support Melbourne

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IT Support Brisbane

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IT Support Canberra

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IT Support Adelaide

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IT Support Sydney

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IT Support Perth

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IT Support Newcastle

Don't just take our word for it

Saint Vincent De Paul
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Saint Vincent De Paul

When F1 Solutions started this relationship with St Vincent de Paul Society (SVDP) Canberra/Goulburn, their senior management had the view that IT was an expense rather than a strategic investment. Today SVDP view IT as an asset, and F1 Solutions worked with SVDP in partnership to continually enhance the operational effectiveness of the organisation.

 Pacific Fusion Centre
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Pacific Fusion Centre

Learn how F1 Solutions assisted PFC (Pacific Fusion Centre) in minimising the use of on-site hardware, provide security for commercially sensitive data, protect the digital environment from threats and attacks and facilitate remote support.

Karinya House
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Karinya House

Karinya House, a not-for-profit organisation provides supported accommodation and outreach services to pregnant and parenting women in crisis, and their children. Learn about how F1 Solutions worked with Karinya House to help the organisation define its needs and provided a roadmap for the IT upgrade.

National Aboriginal Community Controlled Health Organisation
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National Aboriginal Community Controlled Health Organisation

Improving the quality of life for Aboriginal and Torres Strait Islander communities

Managed IT services Gold Coast is an investment to your business

By providing exceptional technology, leading IT support, and expert help desk services on the Gold Coast, we’re here to enhance your company’s operations and exponentially scale your success. Investing in IT services Brisbane is not just outsourcing an expert resource – it’s more than that. F1 Advantage is an investment in your business.

If you’re ready to take the next step, get in touch with one of our friendly experts today. Starting at just $65 per user, the F1 Advantage is the most reliable, affordable, cost-effective, and efficient IT service the Gold Coast has to offer. To advance in your industry with the latest devices, software, and technology management, engage with F1 Advantage today. You can be confident working with our services that you’re working with the most reliable, innovative IT experts that the Gold Coast has to offer.