As we work through the effects of COVID-19, F1 Solutions would like to assure you that our current professional and hosting services are and will continue to operate. As we are assisting many of our clients with rapidly establishing remote working arrangements, we are experiencing higher than usual call volumes on our support phone lines. We would like to thank you for your patience and understanding during this challenging and critical time.

Our Support is Available From 7am until 7pm

Our System Engineers provide support for all F1 Solution products and services, as per your client agreement support schedule. 

The support desk is open between 7:00am and 7:00pm. 

Please contact a support technician on 1300 F1 HELP (1300 314 357) to initiate a remote support session.

Click below to download our F1 Solutions Remote Support Application or to access our Customer Support Portal. 

F1 Solutions Remote Support Application

Customer Support Portal

Scheduled Maintenance Notices

There is currently no scheduled maintenance planned. 

Status Service and Network image

Service and Network Status

  Service Fault Start End Location Status
There are currently no known F1 Solutions network outages or services offline.


Severity Ratings

  • Critical - This is significant event that is preventing access or use of one or more services entirely.
  • Major - This is an event that affects more than one service.
  • Minor - This event affects one service and a work around exists