A modern, Office365 environment with endpoint detection
F1 Solutions has provided Karinya House with IT infrastructure and support since the partnership began in 2005. This service has been provided on a pro bono basis, with remote desktop support, technical on-call advice, website hosting and equipment maintenance and provision, and general ICT advice being provided on a significantly discounted basis.
F1 Solutions worked closely with non-technical stakeholders and administrative staff to help the organisation to define its needs, providing a roadmap for the IT upgrade. The solution covered the below service offerings to ensure Karinya House experienced minimal disruption to organisational activities
A modern, Office365 environment with endpoint detection
Microsoft Azure AD Conditional Access policies to share documents, resources and applications and for better and more robust protection of corporate data
Industry leading antivirus and antispam protection
Fully managed, state-of-the-art endpoint devices, including desktops, laptops, tablets and mobiles
Unlimited Australian helpdesk support from 7am to 7pm weekdays
Dedicated account management
Cloud and on-site backup services
Software licence and renewal
F1 Solutions provided mission-critical, centralised IT systems, managed services solutions, cloud solutions and supporting infrastructure.
As part of its mission to help NACCHO build a more sustainable organisation, F1 Solutions helped NACCHO to migrate most of its on-prem infrastructure into the cloud with Microsoft Office365. The E5 plan included the latest versions of the modern office productivity suite with advanced security management, threat intelligence, security and compliance centre, unlimited one-drive storage, microsoft teams, workflow automation, Power BI and state-of-the-art enterprise mobility.
This meant that even during an event as disruptive as the COVID-19 crisis, systems were protected and available, and NACCHO was able to continue doing its vital work.
Not only was the new system more scalable, secure and resilient, it also increased efficiency, boosted performance and created a far-improved user experience for staff and clients.
From user error to cyber attacks, the threats facing NACCHO were no longer a critical danger to the business as systems were secured and actively managed.
This is what the project was ultimately all about, and feedback says it was a success.
Industry leading endpoint protection that used AI powered detection secure its end-points, network and cloud environment.
Antispam and antivirus protection ensured that email phishing and other malicious email borne bad actors such as including Trojans, worms, botnets, etc. did not get through to NACCHO systems.
F1 Solutions moved NACCHO from a traditional IT services, break/fix or on-demand outsourcing model to a strategic IT approach.
With this new approach, F1 Solutions offered a holistic, F1 Solutions' Advantage Premium solution future-proofed NACCHO while taking responsibility for the management of the organisation’s IT systems, including proactive monitoring of on-premise servers.
The plan provided NACCHO with a simple, all-in-one user license and subscription that included everything NACCHO staff would require to be productive and cyber safe, and to operate efficiently and effectively in a modern IT environment.
F1 Solutions' Advantage Enterprise Services solution was implemented to proactively monitor essential infrastructure 24/7, detecting and fixing issues before they became significant enough to impact operations.