F1 Advantage plans offer Managed IT Services Melbourne like no other

Experience the F1 Advantage

F1 Advantage plans offer services for managed IT services in Melbourne, ensuring that all IT support and management components are handled appropriately. F1 Solutions will manage all of a company’s IT resources, systems, platforms, people and environments, so that you, the owner, can get back to doing what matters most – running a successful company in Melbourne.

F1 Advantage offers a range of plans and local IT support offerings in Canberra, Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle and Townsville. Designed to remove administrative and resource costs from your business, F1 Advantage plans ensure more consistent forecasting, budgeting, cash flow and risk management with our exceptional managed IT services. 

We provide business IT support Melbourne services that strive to bring a vision to life by removing all infrastructure management concerns. F1 Advantage plans offer a multidisciplinary approach, managing all IT aspects and providing a seamless, secure and proactive solution.

Technology impacts more of your Melbourne business than you realise

Did you know that 91% of employees consider the technology choices made by an organisation are an accurate portrayal of their values? According to workplace research, more than a quarter of professionals are likely to quit their jobs due to poor workplace technology. To further complicate matters, your company must deal with rapidly ageing devices and software, the requirements of licensing and having very little control over acquisition. 

F1 Advantage plans allow you to rely on a simplified support system. You pick the IT support Melbourne plan that fits your requirements, and we will streamline your IT desktop and support services to meet your needs. Our business IT support Melbourne solutions means that your company has access to the latest systems and software that increase everyday operations’ efficiency. 

Remarkable track record

F1 Advantage has provided managed services offerings since 1996 and enjoy a wealth of knowledge and experience and regularly share advice around best practice.

No lock-in contracts

Our flat per user fee, means you can scale up and down as you need too. We also promise no lock in contracts, so you can cancel or change your F1 Advantage IT service plan, at any time.

Aussie support, when you need it

We understand the importance of receiving support when you need it. Thats why we keep our support team on shore. Our friendly Australian helpdesk team are here to ensure you have no down time. We offer localised support in Canberra, Sydney, Melbourne and the surrounding regions.

Flexible and scalable product offering

Pick and choose the F1 Advantage managed solution to meet your business needs. We can create a custom plan, tailored to best - fit your unique IT needs. We can provide services ranging from, helpdesk support, to managed devices, and hardware, to cloud services.

Confidence of cloud services

F1 Advantage is a class-leading cloud specialist. As an AWS Select Consulting Partner and a Microsoft Gold Partner, we enable flexibility, scalability and reliability.

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We deliver a plan to suit every business with our managed IT service Melbourne offerings. Let us support your success with outstanding technology.

Essential
$65 p/user
Premium
$120 p/user
Ultimate
$155 p/user
Office 365 Office 365 F1/EO Office 365 Business Premium Microsoft 365 Business
Fully managed endpoint devices
(desktops, laptops, tablets, and mobiles)
Cloud backup
Antispam protection
Helpdesk Support
Azure AD Conditional Access Policies Included in Charity Included in Charity
Industry-leading antivirus
Desktop Office Suite
(Word, Excel, Outlook)
Enhanced endpoint protection
Endpoint device encryption
Windows AutoPilot
Windows 10 Business licensing
Unlimited cloud email archive
$65 p/user
$120 p/user
$155 p/user
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The IT support Melbourne enterprises can rely on

F1 Advantage Enterprise offers complete managed IT services for Melbourne organisations. Designed for large companies with on-premises server, network infrastructure and hybrid circumstances, our IT support for enterprises in Melbourne delivers both constant monitoring and proactive maintenance.

Our managed IT support Melbourne enterprise service observes vital infrastructure twenty-four hours a day, constantly performing preventative maintenance and management of all aspects of necessary servers and networks. Continuous support and supervision mean identifying and addressing any issues before they impact operation, resulting in reduced downtime.

An organisation experiencing less downtime can focus on what matters; meeting customer expectations and successfully growing. Utilising an IT Support Melbourne provider with your enterprise’s goals prioritised, you’re in safe hands working with F1 Advantage.

Server monitoring & management

Network monitoring & support

Backup & disaster recovery

Antivirus protection

Internet & email protection

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Any desktop, any app, anywhere, any time.

Complement our IT support Melbourne services with our Desktop as a Service (DTaaS) solution. We offer powerful cloud infrastructure that can provide your usual desktop, including your full suite of apps, to any device, anywhere you wish. Our DTaaS solution is designed to give you more control and bring together all the mission-critical IT functions an organisation needs. All you require is a secure web connection and a screen, and you’re good to go. Our IT DTaaS solution is beneficial for providing travel flexibility, continuity after a business interruption, simplicity in device management and enhanced security. All the software vital to running your business is included in DTaaS IT service Melbourne solutions, including Microsoft, Office 365 and Sophos. Your device and desktop management are in safe hands in the background while you continue operating.

Essential
$130 p/user
Premium
$180 p/user
Ultimate
$220 p/user
F1 Advantage Plan features plus DTaaS
F1 Advantage Portal
Included laptop/desktop devices
Cloud migration
Virtual Desktop Infrastructure (VDI)
Security suite
Dedicated client account manager
Discovery & solution architecture
$130 p/user
$180 p/user
$220 p/user
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Melbourne IT support that offers a secure advantage

Good technology should make sure that your company is well protected. The F1 Advantage Security cybersecurity health check, a core IT support Melbourne service, offers powerful and robust technology security. Designed by industry leaders in cybersecurity best-practice who have performed security evaluations on organisations such as AWS, the F1 Security Advantage cybersecurity health check addresses various critical areas of technology to provide an in-depth report of your protection. It is an integral IT support Melbourne component for all organisations, particularly with the modern workplace’s constant requirement of flexibility and adjustments.

  • Antivirus configuration
  • Virtual Private Network capability
  • Backup process and tools
  • Restriction of administrative privileges
  • Patching of applications
  • Patching of operating systems
  • Microsoft Office macros protection
  • User application hardening

Why choose F1 Solutions for IT Support Australia?

F1 Solutions have designed the F1 Advantage with one core delivery in mind: providing quality IT support and managed IT solutions that meet (and exceed) Australian business needs. We strive to provide direct access to exceptional state-of-the-art systems and IT experts, to monitor and maintain your business operations proactively. We saw a gap in the IT support market, and we took it upon ourselves to fill it.

Our management services prioritise exceptional support, user and device management, security and ensuring all IT systems continue to operate at peak performance. When it comes to remote IT support Australia, the F1 Advantage plans has all aspects of your IT needs covered. We’re a locally grown, forward-thinking organisation that puts our customers and community first. We are flexible, understanding and results-focused.

F1 Solutions has been a trusted technology partner of government departments, businesses and not-for-profit organisations in Australia for more than 25 years. Our breadth of experience in the industry, combined with our modern and advanced technology, has provided us with the ability to provide managed IT services for a wide range of organisations in Australia. We’re here to simplify the process and streamline flexible IT solutions.

The F1 Advantage packages are tailored to your company’s needs and include live monitoring, security patching and testing your disaster recovery procedures. Our proactive response means our customers can rely on their IT system when needed most. We aim to provide trustworthy, reliable, and high-quality managed IT solutions to small, medium and even large enterprises throughout Australia.

Working with F1 Solutions means having your very own IT department with direct access to leading IT experts, at a fraction of the cost of an internal team. By removing the complexity of IT support and providing a positive, proactive addition to your company, F1 Solutions are offering you a competitive edge over your peers.

IT Support FAQ

Why do I need managed IT services in Australia?

The digital landscape is rapidly evolving, it makes sense to engage with IT support services that will keep your business at the forefront of your industry. Working with an IT solutions firm means relying on a team of professionals to improve operational efficiency and remove all IT roadblocks faced in running a business. Our managed IT services cover all aspects of support to ensure that you don’t have to worry about anything out of your scope of work.

There are a plethora of reasons to consider a company to manage your IT requirements. Here are some of the most relevant benefits of working with F1 advantage:

Enhanced security

An IT support company will provide enhanced security and compliance. In today’s digital world, security and compliance are huge concerns for all types of businesses. Operating systems, desktops, tablets, and smartphones constantly store and transmit important company data – making company security more important than ever before. Falling victim to a cybersecurity attack can seriously damage your business. Managed service providers like F1 Solutions work to protect Australian businesses from security breach or event, taking swift action in the event of an attack.

Improved efficiency & reliability

There’s no point in trying to get your existing staff to become IT experts if that is not in their scope of practice. Lack of knowledge and skill to undertake IT responsibility within a company leads to great inefficiency, waste of resources and ultimately, unreliability. Improved efficiency of operations is a huge factor for businesses employing the assistance of managed services. Working with F1 Solutions means having a dedicated specialist to manage all technology necessary to operate a business.

Proactive approach to maintenance

Not only will all IT issues be solved quickly when working with an expert, but your provider will implement proactive maintenance so that you can continue running your business without worrying about any technical issues.

Cost-effective and high ROI

Having an IT provider to manage all technology concerns is extremely financial beneficial for a business. Support services help to control outgoing expenses and increase return on investment. What’s more, F1 Solutions allows for scalability and flexibility for a business to grow in a manner than internal IT teams simply cannot provide.

Tailored solutions

If your organisational needs do not fit directly into one of the F1 Advantage plans, we can create a customised solution for you. You can pick and choose the F1 Advantage managed solutions to meet your company’s requirements. We can provide flexible solutions ranging from helpdesk support to managed devices and hardware and cloud services.

Advanced technology

Quality workplace technology is a key component of operating a successful business. F1 Solutions are here to help. We provide industry-leading solutions to ensure that our customers are equipped with the operational technology at the forefront of their industry. Forget dealing with ageing devices and software and licensing requirements; we’ve got you sorted with F1 Advantage.

Small, medium and large enterprises can all benefit enormously from good technology and having a capable IT company to take care of the business side of such technology. A specialised IT provider will not only assist in managing current IT operations but will also provide solutions, preventive maintenance and an IT strategy to improve the efficiency of your technology. You can be confident in your IT infrastructure when you work with F1 Advantage.

Working with F1 Solutions for IT solutions means having the pressures of infrastructure management taken away. We handle and manage all IT needs for your organisation, providing a secure, simple and seamless solution. Essentially, we’re providing you with the ability to focus on your business without having to stress about any technical-related issues that could potentially arise.

What’s included in IT support?

What’s included in managed IT services Australia depends on the plan chosen for your IT support. The F1 Advantage services can be tailored to suit various organisations and cover all aspects of IT infrastructure. Industry-leading solutions are provided as a part of the managed IT plans, including Windows, Office 365, Sophos and Datto. We provide local and remote IT support across the country, tailoring our services to meet the demands of a wide variety of Australian businesses. Depending on the plan chosen for our managed services, our IT support plans cover, but are not limited to:

  • Office 365
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
  • Industry-leading antivirus
  • Desktop Office Suite (Word, Excel, Outlook)
  • Enhanced endpoint protection
  • Endpoint device encryption
  • Windows AutoPilot
  • Windows-10 Business licensing
  • Unlimited cloud email archive
  • Disaster recovery
  • Server monitoring & management
  • Cloud migration
  • Virtual Private Network capability
  • Backup process and tools
  • Patching of applications and operating systems
  • Microsoft Office macros protection
  • User application hardening

How much does remote IT services cost?

F1 Solutions provide leading managed IT services, at a fixed fee per user, with no lock-in contracts. With no hidden costs and unlimited access to our expert solutions, our IT support services start at $65 per user. The F1 Advantage also means that our packages are completely customisable; we can tailor your IT services to meet your business’ unique demands. As such, costs can vary, depending on which services are to be managed for your operations.

The F1 Advantage involves a flat per-user fee, meaning you can scale up and down as you require. We don’t do lock-in contracts, and we offer flexible solutions that can be adapted to meet the needs of your IT systems. Whether you’re after a plan that manages all aspects of your IT requirements, comprehensive enterprise management, or Desktop as a Service solution, we have got you covered.

Service Areas Around Australia

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IT Support Brisbane

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IT Support Canberra

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IT Support Adelaide

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IT Support Gold Coast

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IT Support Sydney

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IT Support Perth

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IT Support Newcastle

Don't just take our word for it

Saint Vincent De Paul
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Saint Vincent De Paul

When F1 Solutions started this relationship with St Vincent de Paul Society (SVDP) Canberra/Goulburn, their senior management had the view that IT was an expense rather than a strategic investment. Today SVDP view IT as an asset, and F1 Solutions worked with SVDP in partnership to continually enhance the operational effectiveness of the organisation.

Karinya House
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Karinya House

Karinya House, a not-for-profit organisation provides supported accommodation and outreach services to pregnant and parenting women in crisis, and their children. Learn about how F1 Solutions worked with Karinya House to help the organisation define its needs and provided a roadmap for the IT upgrade.

 Pacific Fusion Centre
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Pacific Fusion Centre

Learn how F1 Solutions assisted PFC (Pacific Fusion Centre) in minimising the use of on-site hardware, provide security for commercially sensitive data, protect the digital environment from threats and attacks and facilitate remote support.

National Aboriginal Community Controlled Health Organisation
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National Aboriginal Community Controlled Health Organisation

Improving the quality of life for Aboriginal and Torres Strait Islander communities

Ready to get an advantage?

F1 are the IT support company Melbourne businesses can rely on to enhance the way the company operates. If you’d like to talk to an expert about your IT support in Melbourne, or even discuss what our technology can do to make your business more resilient, secure and flexible, contact us for a chat.

Our managed IT services Melbourne plans are designed to provide our customers with outstanding security and peace of mind. When you engage with F1 Advantage for IT support in Melbourne, you and your team have direct access to leading IT solutions. We strive to continuously exceed all customer expectations, with our unparalleled technology, flexible solutions and ability to provide security for a wide range of operations. Whatever you need to be managed by an IT support Melbourne provider, we’ve got you covered at F1 Solutions.