IT Support FAQ

Who uses Adelaide IT support services?

All Adelaide-based organisations can benefit from Adelaide IT support services. Investing in advanced managed IT services for your Adelaide business, like the F1 Advantage, can enable long term success. The F1 Advantage adapts to small, medium and large enterprises. No matter the current size of your organisation, we’re here to help you grow.

The specialist team at F1 Solutions will manage your IT infrastructure to facilitate overall operational efficiency. From minor IT roadblocks to resolving crippling security breaches, F1 Solutions expert team are available round the clock to provide managed IT services. The right technology is critical for achieving the necessary business transformation and growth. Choose F1 Advantage to offer IT support that your business can trust.

What is the cost of F1 Advantage IT support in Adelaide?

F1 Solutions believe in facilitating business growth through advanced IT solutions. Our services start at only $65 per user. We charge a reasonable, fixed per-user rate and don’t complicate matters with hidden fees or lock-in contracts. The result? Your enterprise has the freedom to scale without depleting your budget on managed IT services.

F1 Solutions customise every F1 Advantage package to meet your business requirements and growth plan. We provide your team with the management of infrastructure, software and systems to transform your business. Just like our software solutions, we are an agile and adaptable team that deliver the best IT services Adelaide has to offer.

Why should I hire remote IT support?

Dependable ongoing IT support

F1 Advantage is the best IT services Adelaide businesses can trust to deliver better data management, reduced downtime, and high technology systems dependability. These factors lead to better business operations and increased productivity. Have you got an IT problem? Your business can rely on the professionals at F1 Solutions to resolve it. Our IT specialists have years of experience and can efficiently solve all complex IT matters involving your enterprise.

Whilst managing an internal team may seem like a better solution, it can result in wasted resources, increased downtime, and poor cyber health. In the long term, it is more cost-effective to outsource IT solutions. When you engage with F1 Solutions, you can be confident in safe, consistent and flexible operational technology for your Adelaide-based company. The F1 Advantage is a new software that achieves excellence in business, IT and technology solutions.

Advanced security

One of the most critical requirements for a growing business is security. Often, management teams overlook the importance of comprehensive security. Our one word of advice for Adelaide-based enterprises preparing to scale is prioritising data, information and storage security. Without addressing these matters, corporations risk exposure to vicious cyber-attacks that can seriously damage your company’s credibility and reputation. F1 Advantage delivers sophisticated protection that future-proofs your enterprise with continuous support. Eliminate the risk of costly operational malfunctions, viruses and cybersecurity attacks with F1 Advantage

Cost effective IT solution

No hidden fees, no lock-in contracts. F1 Advantage IT support in Adelaide packages offer a flat-per-user rate for business support that starts at just $65 per user. Reduce overhead experiences and receive a tangible return on your investment with third party management of IT support. F1 Advantage is a cost-effective solution that eliminates the stress of resourcing and managing an internal IT support team.

Do I really need IT support services?

Are you operating a contemporary business in Adelaide? It’s highly likely that technology is a driving force enabling your business operations, regardless of whether it is a large or small organisation. It’s essential for modern enterprises to have a reliable technology management at their core from the onset.

Regardless of whether your employees are technologically savvy, certain aspects of IT should be handled exclusively by experienced providers of IT support in Adelaide. Troubleshooting complex IT systems is time-consuming and complicated. When you engage with an IT service Adelaide provider, such as F1 Advantage, we’ll handle the administration, maintenance and problem resolution 24-hours a day.

Eliminate risk and uncertainty related to technology with F1 Advantage. The experienced professionals behind the technology provide ongoing support for your Adelaide-based business. F1 Solutions’ plans are comprehensive and adaptable to the vast majority of present IT infrastructure and systems, be it simple or complex. We’ll take care of the IT in the background while your team diversifies their areas of expertise. F1 Solutions allows businesses to increase productivity, efficiencies and flexibility.

Working with F1 Advantage

F1 Advantage business IT support in Adelaide aims to empower businesses with the most reliable IT support and management services. When you work with F1 Solutions, you have unlimited access to advanced IT systems, management systems and IT experts. Our IT professionals have proven backgrounds that deliver IT support Adelaide professionals can trust. Get the most advanced IT systems at your disposal to maximise your business potential.

With over 25 years of experience delivering IT solutions and software industry excellence, F1 Solutions are a competent team. Our leadership team are acknowledged for remarkable thought leadership in their respective industries. Our leaders have performed successful transformations through technological improvements across various Adelaide companies, government departments and Australian not-for-profits.

Equipped with IT systems engineered to adapt to your business, F1 Solutions gives you full control over IT expenditure and procurement. Our flexible and reliable IT support in Adelaide service offering is ongoing live surveillance, security monitoring and disaster management solutions. Our proactive approach to IT solutions provides robust, seamless solutions for enterprises across all of Adelaide. Experience the peace of mind and confidence of a management team that has invested in the right IT support and technology with F1 Advantage.

What does remote IT support include?

The F1 Advantage business IT support inclusions will depend on the plan selected for your business, and the level of customisation provided by the team. Our plans are adaptable and able to scale with your business. We don’t hold businesses into lock-in contracts, so if you select the wrong one for your business, we’ll adjust it for you right away. The F1 Advantage plans can manage nearly every IT infrastructure. Depending on the plan your business selects, the managed IT services include (but are not limited to):

• Office 365
• Cloud backup
• Antispam protection
• Helpdesk Support
• Azure AD Conditional Access Policies
• Industry-leading antivirus
• Desktop Office Suite (Word, Excel, Outlook)
• Enhanced endpoint protection
• Endpoint device encryption
• Windows AutoPilot
• Windows-10 Business licensing
• Unlimited cloud email archive
• Disaster recovery
• Server monitoring & management
• Cloud migration
• Virtual Private Network capability
• Backup process and tools
• Patching of applications and operating systems
• Microsoft Office macros protection
• User application hardening