Get back to work fast, with hassle-free support
Our goal is less disruption. Which is why we offer personalised service with our local teams based in Canberra, Sydney, Melbourne and Brisbane which consist of 1st, 2nd and 3rd level technicians. You will always speak to an experienced technician quickly.
We want to put you in a winning position with reliable, efficient support, tailored to give your business an advantage. Our helpdesk technicians have a customer-centric methodology, meaning we don’t just have technical expertise around the hardware and software you rely on, but we understand how and why you’re using them. We ensure that you have access to superior support at your fingertips.
What is F1 Solutions Advantage?
The key benefit of engaging with our IT help desk technicians lies in the fact that they truly understand the issues our clients face on a day-to-day basis. Our team is frequently onsite to ensure we have a first-hand understanding of your needs.
When you sign up for any of our IT Managed Services you get support included. To use the F1 Solutions Advantage is:
- Fast, reliable support
- Reduced expenditure on IT services
- Access to a team of technicians who have technical knowledge that is constantly updated and second-to-none
- Fewer disruptions, and recurring IT problems
- Confidence in know that you have proactive support, with our technicians troubleshooting and taking care of issues before they become bigger problems
- Simple processes and plain English explanations
- No lock-in contracts or set-up fees
Satisfaction guaranteed: No lock-in contracts
Helpdesk satisfaction is guaranteed by the fact that there are no lock-in contracts. Our agreements roll over month to month, meaning our own performance is not just an enabler of your success, it is also vital to our own success.
Don't just take our word for it
Karinya House, a not-for-profit organisation provides supported accommodation and outreach services to pregnant and parenting women in crisis, and their children. Learn about how F1 Solutions worked with Karinya House to help the organisation define its needs and provided a roadmap for the IT upgrade.
Pacific Fusion Centre
Learn how F1 Solutions assisted PFC (Pacific Fusion Centre) in minimising the use of on-site hardware, provide security for commercially sensitive data, protect the digital environment from threats and attacks and facilitate remote support.