We're standing by to help

Our customer support technicians support all F1 Solutions products and services. Our helpdesk is open 7:00am to 7:00pm (unless you have an extended support arrangement).

Please contact a support technician on 1300 F1 HELP (1300 314 357) to initiate a remote, online support session.

To download F1 Solutions Remote Support Application or access our Customer Online Support Portal, see below.


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F1 Solutions Remote Support Application

The F1 Solutions remote support application is a life line to help us provide you with real-time remote support directly to your computer or device.

If our support technicians have asked you to enable remote support access, you can download the remote support application here. This application allows our technicians to remotely connect to your computer or device and provide real-time support.

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Customer Support Portal

F1 Solutions Customer Support portal is a single-window solution to our state-of-the-art Australian help desk support for all of your business solution support needs.

If you’re an F1 Solutions’ client, you can log into our Customer Online Support Portal to review your current support requests, report an incident to our support team, raise a request for a new service or device, or browse solutions to common queries.

Notices and service updates

There is currently no scheduled maintenance planned.

Experience great solutions for your business

Speak with our expert team today about how we can help bring good technology, and expert solutions to your business.