A premium solution
To increase operational and productivity efficiencies and decrease costs, F1 Solutions moved NAATI from traditional IT services, break/fix, or the on-demand outsourcing model to a strategic IT approach.
With this new approach, F1 Solutions offered a holistic, F1 Solutions' Advantage Premium solution and hybrid cloud environment that future-proofed NAATI while taking responsibility for the management of the organisation’s IT systems, including proactive monitoring of on-premise servers.
The plan provided NAATI with a simple, all-in-one user license and subscription. It included everything NAATI staff would require to be productive and cyber safe and to operate efficiently and effectively in a modern IT environment.
NAATI operated an extensive fleet of on-premises servers and physical boxes to manage their mission-critical line of business applications. F1 Solutions implemented cloud solutions for various vital parts of the system to increase security, flexibility, and continuity.
For the operations that remained on-site, an F1 Solutions' Advantage Enterprise Services solution was implemented to proactively monitor essential infrastructure 24/7, detecting and fixing issues before they became significant enough to impact operations.