F1 Advantage

IT Support Melbourne


Expert Melbourne IT Support
Looking for the most reliable IT support and managed IT services Melbourne has to offer? F1 Solutions are what you're after. We are a solutions-based IT and software management company, operating under the belief that good technology empowers successful change. Our managed IT services and F1 Advantage IT support Melbourne plans help businesses become more efficient, secure and resilient. At F1 Solutions, we have developed infrastructure support packages that streamline the process of exceptional IT support in Melbourne.

F1 Advantage plans offer Managed IT Services Melbourne like no other.

Experience the F1 Advantage  

 

F1 Advantage plans offer services for managed IT services in Melbourne, ensuring that all IT support and management components are handled appropriately. F1 Solutions will manage all of a company’s IT resources, systems, platforms, people and environments, so that you, the owner, can get back to doing what matters most – running a successful company in Melbourne.

F1 Advantage offers a range of plans and local IT support offerings in Canberra, Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle and Townsville. Designed to remove administrative and resource costs from your business, F1 Advantage plans ensure more consistent forecasting, budgeting, cash flow and risk management with our exceptional managed IT services. 

We provide business IT support Melbourne services that strive to bring a vision to life by removing all infrastructure management concerns. F1 Advantage plans offer a multidisciplinary approach, managing all IT aspects and providing a seamless, secure and proactive solution.

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Our Melbourne IT Support services deliver a flexible, all-in-one solution tailored to the requirements of each company. What’s more, F1 Advantage is supplied at a highly competitive, fair and flat per-user rate. 

As one of the most reliable IT Support company Melbourne has to offer, F1 Advantage provides industry-leading solutions that seamlessly integrate into Windows, Office 365, Sophos and Datto. Our business IT solutions and managed IT services in Melbourne are provided nationwide, and each package can easily be customised to meet your company’s unique needs.

Technology Impacts More of Your Melbourne Business Than You Realise

Did you know that 91% of employees consider the technology choices made by an organisation are an accurate portrayal of their values? According to workplace research, more than a quarter of professionals are likely to quit their jobs due to poor workplace technology. To further complicate matters, your company must deal with rapidly ageing devices and software, the requirements of licensing and having very little control over acquisition. 

F1 Advantage plans allow you to rely on a simplified support system. You pick the IT support Melbourne plan that fits your requirements, and we will streamline your IT desktop and support services to meet your needs. Our business IT support Melbourne solutions means that your company has access to the latest systems and software that increase everyday operations’ efficiency. 


Remarkable track record

F1 Advantage has provided managed services offerings since 1996 and enjoy a wealth of knowledge and experience and regularly share advice around best practice.


No lock-in contracts

Our flat per user fee, means you can scale up and down as you need too. We also promise no lock in contracts, so you can cancel or change your F1 Advantage IT service plan, at any time.


Aussie support, when you need it

We understand the importance of receiving support when you need it. That's why we keep our support team on shore. Our friendly Australian helpdesk team are here to ensure you have no - down time. We offer localised support in Canberra, Sydney, Melbourne and the surrounding regions.

Flexible and Scalable Product Offering

Pick and choose the F1 Advantage managed solution to meet your business needs. We can create a custom plan, tailored to best - fit your unique IT needs. We can provide services ranging from, helpdesk support, to managed devices, and hardware, to cloud services.


Confidence of
cloud services

F1 Advantage is a class-leading cloud specialist. As an AWS Select Consulting Partner and a Microsoft Gold Partner, we enable flexibility, scalability and reliability.

F1 Advantage Plans

We deliver a plan to suit every business with our managed IT service Melbourne offerings. Let us support your success with outstanding technology.

There’s a plan to suit every business in the F1 Advantage managed IT support and services program. Let us enable your success with good technology.

  • Office 365 F1/EO
  • Fully managed endpoint devices
    (desktops, laptops, tablets and mobiles)
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
    Included in Charity
  • Office 365 Business Premium
  • Fully managed endpoint devices
    (desktops, laptops, tablets and mobiles)
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
    Included in Charity
  • Industry-leading antivirus
  • Desktop Office Suite
    (Word Excel, Outlook)
  • Microsoft 365 Business
  • Fully managed endpoint devices
    (desktops, laptops, tablets and mobiles)
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
    Included in Charity
  • Industry-leading antivirus
  • Desktop Office Suite
    (Word Excel, Outlook)
  • Enhanced endpoint protection
  • Endpoint device encryption
  • Windows AutoPilot
  • Windows 10 Business licensing
  • Unlimited cloud email archive
    •   
    • Office 365
    • Fully managed endpoint devices(desktops, laptops, tablets and mobiles)
    • Cloud backup
    • Antispam protection
    • Helpdesk Support
    • Azure AD Conditional Access Policies
    • Industry-leading antivirus
    • Desktop Office Suite(Word Excel, Outlook)
    • Enhanced endpoint protection
    • Endpoint device encryption
    • Windows AutoPilot
    • Windows 10 Business licensing
    • Unlimited cloud email archive
    • Essential $65 p/user
    • Office 365 F1/EO
    • Included in Charity
    • Premium $120 p/user
    • Office 365 Business Premium
    • Included in Charity
    • Ultimate $155 p/user
    • Microsoft 365 Business

The IT Support Melbourne Enterprises Can Rely On

F1 Advantage Enterprise offers complete managed IT services for Melbourne organisations. Designed for large companies with on-premises server, network infrastructure and hybrid circumstances, our IT support for enterprises in Melbourne delivers both constant monitoring and proactive maintenance. 

Our managed IT support Melbourne enterprise service observes vital infrastructure twenty-four hours a day, constantly performing preventative maintenance and management of all aspects of necessary servers and networks. Continuous support and supervision mean identifying and addressing any issues before they impact operation, resulting in reduced downtime. 

An organisation experiencing less downtime can focus on what matters; meeting customer expectations and successfully growing. Utilising an IT Support Melbourne provider with your enterprise’s goals prioritised, you’re in safe hands working with F1 Advantage. 

  • Server monitoring & management

  • Network monitoring & support

  • Backup & disaster recovery

  • Antivirus protection

  • Internet & email

Take Advantage of Enterprise Solutions

F1 Advantage Enterprise  is a complete managed service plan designed for organisations that have on-premise server and network infrastructure, requiring constant and proactive maintenance and monitoring.

This service monitors essential infrastructure 24/7 and performs preventative maintenance and manage all aspects of your servers and networks, detecting and solving any issues before they impact your operation.

Less downtime means you can focus on what you do best, allowing you to well and truly meet customer expectations and grow.

Any desktop, any app, anywhere, any time.

Complement our IT support Melbourne services with our Desktop as a Service (DTaaS) solution. We offer powerful cloud infrastructure that can provide your usual desktop, including your full suite of apps, to any device, anywhere you wish.

Our DTaaS solution is designed to give you more control and bring together all the mission-critical IT functions an organisation needs. All you require is a secure web connection and a screen, and you’re good to go.

Our IT DTaaS solution is beneficial for providing travel flexibility, continuity after a business interruption, simplicity in device management and enhanced security. All the software vital to running your business is included in DTaaS IT service Melbourne solutions, including Microsoft, Office 365 and Sophos. Your device and desktop management are in safe hands in the background while you continue operating. 

  • F1 Advantage Plan features plus DTaaS
  • F1 Advantage Portal
  • Included laptop/desktop devices
  • Cloud migration
  • Virtual Desktop Infrastructure (VDI)
  • F1 Advantage Plan features plus DTaaS
  • F1 Advantage Portal
  • Included laptop/desktop devices
  • Cloud migration
  • Virtual Desktop Infrastructure (VDI)
  • Security suite
  • F1 Advantage Plan features plus DTaaS
  • F1 Advantage Portal
  • Included laptop/desktop devices
  • Cloud migration
  • Virtual Desktop Infrastructure (VDI)
  • Security suite
  • Dedicated client account manager
  • Discovery & solution architecture
    •   
    • F1 Advantage Plan features plus DTaaS
    • F1 Advantage Portal
    • Included laptop/desktop devices
    • Cloud migration
    • Virtual Desktop Infrastructure (VDI)
    • Security suite
    • Dedicated client account manager
    • Discovery & solution architecture

Melbourne IT Support That Offers A Secure Advantage

Good technology should make sure that your company is well protected. The F1 Advantage Security cybersecurity health check, a core IT support Melbourne service, offers powerful and robust technology security. 

Designed by Foresight, leaders in cybersecurity best-practice who have performed security evaluations on organisations such as AWS, the F1 Security Advantage cybersecurity health check addresses various critical areas of technology to provide an in-depth report of your protection. It is an integral IT support Melbourne component for all organisations, particularly with the modern workplace’s constant requirement of flexibility and adjustments. 

  • Rectangle Copy 8 Antivirus configuration
  • Rectangle Copy 8 Virtual Private Network capability
  • Rectangle Copy 8 Backup process and tools
  • Rectangle Copy 8 Restriction of administrive privileges
  • Rectangle Copy 8 Patching of applications
  • Rectangle Copy 8 Patching of operating systems
  • Rectangle Copy 8 Microsoft Office macros protection
  • Rectangle Copy 8 User application hardening
  • Rectangle Copy 8 Antivirus configuration
  • Rectangle Copy 8 Virtual Private Network capability
  • Rectangle Copy 8 Backup process and tools
  • Rectangle Copy 8 Restriction of administrive privileges
  • Rectangle Copy 8 Patching of applications
  • Rectangle Copy 8 Patching of operating systems
  • Rectangle Copy 8 Microsoft Office macros protection
  • Rectangle Copy 8 User application hardening

Don’t just take our word for it

Read from case studies of how F1 Advantage has helped businesses elevate and reach their goals.

NAATI’s new NCMS platform using Azure Kubernetes Service provided the community with a richer, more intuitive and agile certification platform..

St Vincent de Paul Society worked closely with F1 Solutions to create a proactive IT operating environment and significantly minimise disruptions to the day-to-day business of SVDP.

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F1 Advantage


Ready to take the Advantage?

F1 are the IT support company Melbourne businesses can rely on to enhance the way the company operates. If you’d like to talk to an expert about your IT support in Melbourne, or even discuss what our technology can do to make your business more resilient, secure and flexible, contact us for a chat.

Our managed IT services Melbourne plans are designed to provide our customers with outstanding security and peace of mind. When you engage with F1 Advantage for IT support in Melbourne, you and your team have direct access to leading IT solutions. We strive to continuously exceed all customer expectations, with our unparalleled technology, flexible solutions and ability to provide security for a wide range of operations. Whatever you need to be managed by an IT support Melbourne provider, we’ve got you covered at F1 Solutions. 


Frequently Asked Questions

As the digital landscape continues to evolve, it makes sense to work with an IT Support company Melbourne business’ can trust. Working with a Melbourne IT Support provider means relying on a team of experts dedicated to removing all technology roadblocks and improving operational efficiency. As our managed IT services Melbourne plans cover all aspects of IT management, our standard of support means that you can get on with running your business, while we take care of the nitty-gritty. 

There is an abundance of reasons to consider an IT support company in Melbourne to manage your IT components. Here are some of the most important F1 advantages:

Improved Reliability & Efficiency

Working with F1 means relying on IT support in Melbourne experts to specialise in technology management. It’s all good and well to encourage your existing staff to deal with IT roadblocks as they come; however, if IT is not in one’s scope of practice, you put your business at risk. Lack of knowledge and skill to undertake IT management within a company leads to great inefficiency, a waste of resources and inevitably, unreliability. 

F1 Advantage takes all out of the guesswork out of secure, reliable and resilient operational technology. Our managed IT support Melbourne services deliver exceptional management, so you can get back to running a business. 

Enhanced Security

Today’s cyber experience means that company security is more important than ever before. An organisation’s operating systems, desktops, tablets and other technology is constantly working to store, transmit and access important data. Security and compliance are a huge concern for a large proportion of businesses in Melbourne. And for good reason – falling victim to a cybersecurity attack puts a company at serious risk of damage. 

Managed IT services Melbourne plans work to protect businesses from security breach or attack, taking swift action in the event of a disaster. Our IT support services in Melbourne provide exceptional security and compliance. We’ll make sure your company is wholly protected, and you can relax knowing your data is in safe hands. 

Cost-Effective and High ROI

We are an IT support company Melbourne businesses can trust. The value of having managed IT services in Melbourne cannot be overstated – at a fair and affordable rate, an F1 Advantage plan will help reduce outgoing expenses, and increases return on investment. With a flat-per-user fee, our Melbourne IT solutions allow organisations to adapt, grow and scale with flexibility. 

Proactive Approach to Maintenance

When working with a Melbourne IT expert, all concerns and matters will be solved quickly. What’s more, F1 Advantage prioritises a proactive approach to monitoring and maintenance. We implement preventative solutions, so you can continue operating smoothly in the unlikely event of a problem. 

Tailored Melbourne IT Solutions

If your company’s needs do not fit directly into one of the F1 Advantage IT support plans, we can deliver a customised solution for your team. You can select the F1 Advantage managed IT services that align with your company and operational technology. Ranging from helpdesk support to managed devices, hardware and cloud services, we cover various support aspects with our IT management plans. 

How Much Does Business IT Support in Melbourne Cost?

F1 Solutions provide expert IT support services Melbourne plans, at an affordable fixed fee per user, with no lock-in contracts. We offer honest, transparent and accountable pricing, and we don’t hide behind any sneaky fees. F1 Advantage IT support Melbourne services start at just $65 per user. Our packages for Melbourne businesses are completely flexible and can be custom-designed to meet various IT requirements. It’s for this reason that the costs for your IT support services will vary, depending on what you need to be managed. 

Who Can Benefit from Managed IT Services Melbourne?

An F1 Advantage plan can benefit a large variety of Melbourne businesses. We work with small, medium and large enterprises every day, to manage and secure their IT concerns. Our Melbourne IT solutions not only involve fixing IT roadblocks, but we are experts at providing preventative and proactive maintenance. Regardless of your business’s size, we are here to improve the efficiency of your technology to enhance your day-to-day operations. You can be confident in your IT infrastructure management when you work with F1 Advantage. 

What’s Included in Melbourne IT Support?

What’s included in managed IT services Melbourne with an F1 Advantage plan depends on the solution chosen for your IT support. Support services can be customised to assist various organisational needs and can manage all types of IT infrastructure. Depending on the plan chosen for our managed services, our IT support Melbourne plans include but are not limited to: 

  • Office 365
  • Cloud backup
  • Antispam protection
  • Helpdesk Support
  • Azure AD Conditional Access Policies
  • Industry-leading antivirus
  • Desktop Office Suite (Word, Excel, Outlook)
  • Enhanced endpoint protection
  • Endpoint device encryption
  • Windows AutoPilot
  • Windows-10 business licensing
  • Unlimited cloud email archive
  • Disaster recovery
  • Server monitoring & management
  • Cloud migration
  • Virtual Private Network capability
  • Backup process and tools
  • Patching of applications and operating systems
  • Microsoft Office macros protection
  • User application hardening

Why Choose F1 Solutions for IT Support Melbourne?

With more than 25 years in the IT solutions industry, we’ve been a trusted technology partner for Melbourne enterprises, government departments and Australian not-for-profits. Our energised, proactive approach, combined with our extensive IT management experience, sees F1 Solutions as one of the most trusted IT support providers Melbourne has to offer. 

We have designed F1 Advantage with one core focus in mind: providing exceptional IT support and managed IT solutions that meet (and exceed) all requirements of a Melbourne-based business. We provide direct access to IT specialists, state-of-the-art systems and management programs, to ensure your business operates at its best. 

Our Melbourne IT solutions are tailored to your company’s needs and include live monitoring, security patching and testing all disaster recovery systems. Our proactive response means our Melbourne customers can depend on their IT technology when it is most needed. We are committed to providing trustworthy, reliable, and high-quality managed IT solutions to small, medium and large organisations throughout Melbourne. 

Working with F1 Solutions means having your very own IT department with direct access to leading Melbourne IT experts, at a fraction of the cost of an in-house team. By removing the complexity of managed IT services and providing a positive, proactive external solution for your organisation, F1 Advantage plans deliver exceptional support that facilitates outstanding growth. 

 

 

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