F1 Advantage

Proactive monitoring of your servers and network

For businesses where essential infrastructure remains on-premises or in a hybrid cloud environment, F1 Advantage Enterprise offers advanced remote server and network monitoring services, to efficiently remediate performance issues and perform server troubleshooting ensuring your business-critical applications are running optimally.

Keep your organisation’s engine running smoothly

Free up your valuable IT resources by reducing their manual work with an F1 Advantage managed services plan. When it comes to monitoring your servers and network, we leave no stone unturned. 

Finding performance issues and bottlenecks proactively helps in identifying and rectifying issues before they become bigger problems. Ensure your business-critical applications are operating efficiently with an F1 Advantage managed services plan. 

An important part of the F1 Advantage Enterprise managed services plan is the real-time, 24/7 monitoring and management of on-premises servers, cloud environments and network infrastructure. Our monitoring services ensure real-time speed and accuracy, improving response time to issues. Giving you peace of mind that you will have complete reliability. F1 Advantage Enterprise, plans provide complete control and flexibility around the configurability of your monitoring solution. 

Our goal is to improve the running of your essential systems. Having provided the service for the hundreds of clients including large government departments, fast moving start-ups, not for profits, major corporates and more. We understand the importance of having a best-practice solution in place. 

 

Optimise your business performance with F1 - Here are our guarantees:

  • Rectangle Copy 8 Clear visibility of your servers and network
  • Rectangle Copy 8 Improved use of your valuable IT resources
  • Rectangle Copy 8 Early insight into future infrastructure needs
  • Rectangle Copy 8 Fast identification of security threats
  • Rectangle Copy 8 Fewer business disruptions
  • Rectangle Copy 8 Less system downtime
  • Rectangle Copy 8 Improved security
  • Rectangle Copy 8 Preventative maintenance
  • Rectangle Copy 8 Monthly billing and reporting
  • Rectangle Copy 8 Powerful best-practice advice

How we ensure your organisational success

The well-oiled operation of your business tools require proactive monitoring and maintenance to prevent any costly interruptions. Here’s how we do it.

Server monitoring and management

Not only do we keep your servers finely tuned, we also apply patches and firmware updates. At the end of each month we send a detailed maintenance report, containing an overview of work completed, recommendations, with clear action items to ensure you get the most out of your investment.

Network monitoring and support

Your network is a vital ingredient in your recipe for organisational success. We proactively monitor and manage your entire system around the clock to recognise emerging problems before they become significant. Using this information, we work to implement preventative strategies and plan.

Backup and disaster recovery

It may be important that your infrastructure is on premises, but it is also essential to have a disaster recovery plan, including off-site backup. This provides protection against accidental deletion of important files and against malicious attacks that can cripple a business.

Best-in-class security

Our security team uses some of the most respected security brands in the world to monitor your systems 24/7 for viruses, malware, and other potential threats. Partnered with Foresight, we provide specialised services such as penetration testing and a Security Health Check. As well as monitor and manage other security devices, including firewalls, providing updates and ongoing maintenance.

Innovate in a secure environment

We pride ourselves on getting to know the ins and outs of your business. We intimately understand what goes into all types of infrastructure ranging from physical network to the cloud. We act as your trusted advisor by providing suggestions on how to implement cost saving technologies and security solutions.

Dedicated Australian support

Our respected, local help desk service provides all F1 Advantage Enterprise clients with deep systems knowledge and dedicated support when you need it.

Our Security Advantage

Good technology should keep your business protected. That’s why we bring you a powerful technology security service – the F1 Security Advantage cyber security health check.

Designed by Foresight, leaders in security best-practice who have performed security assessments on companies such as AWS, the F1 Security Advantage cyber security health check addresses a variatiy of integral areas of technology to give you an in-depth report of your security.

It is a must have for all organisations, especially with the changes in how we work and the introduction of a modern workplace.

  • Rectangle Copy 8 Antivirus configuration
  • Rectangle Copy 8 Virtual Private Network capability
  • Rectangle Copy 8 Backup process and tools
  • Rectangle Copy 8 Restriction of administrive privileges
  • Rectangle Copy 8 Patching of applications
  • Rectangle Copy 8 Patching of operating systems
  • Rectangle Copy 8 Microsoft Office macros protection
  • Rectangle Copy 8 User application hardening
Contact us to discuss your security assessment

It’s in our DNA

Named after the F1 help key, F1 Solutions started out as a help desk service over 25 years ago. The F1 Advantage program brings our vision to life by making managed IT services simple, smart and safe for our clients. It is designed to put you in a winning position by making you more innovative, resilient, secure, productive and efficient, with a suite of cutting-edge products, services and support enhanced to future-proof your business.

Don’t just take our word for it

Read case studies on how we have helped businesses reach their goals

NAATI

NAATI’s testing system is robust, innovative and unique provides quality assurance and confidence to individuals who rely on translator and interpreter services to participate effectively in society. Since its introduction in January 2018, over 15,000 credentials have been awarded to over 10,500 practitioners under the certification system. We are proud of the work done to date.

St. Vincent de Paul

When F1 Solutions started this relationship with St Vincent de Paul Society (SVDP) Canberra/Goulburn, their senior management had the view that IT was a necessary expense rather than a strategic investment. Gradually, as they began to reap the benefits of a sound IT operating environment, their thinking shifted. Today SVDP view IT as an asset, and F1 Solutions and SVDP work in partnership to continually enhance the operational effectiveness of
the organisation.

Karinya House Logo

Karinya House

The F1 Team demonstrates, and has actively worked to develop a great understanding of, our business. All of the F1 Help Desk Team demonstrate patience with our staff, who are not IT specialists, but specialists in their own fields. We thank all at F1 Solutions for their services to Karinya House, and their support through partnership with us for women in our community.

F1 Advantage

Ready to get your advantage?

For any or all of your IT needs, or even just to talk about what technology can do to make your business more secure, efficient and adaptable, contact us for a chat.